Terms and Conditions

Important - Please Read the Full Terms & Conditions Before Joining
Please find below a summary of your membership terms & conditions
1. The Agreement: I agree to comply with the full Terms & Conditions of membership as set out in this agreement & the current edition of the Club Rules. I can only use the Club facilities if my membership is current & fully paid up.
2. Membership Commitment: My initial membership Commitment Period runs from the start date & ends 1 calendar month after handing in written notice (email is acceptable).
3. Termination: I may terminate my agreement with a full refund within a cooling off period of 14 days from the start date given above provided I have not used the club facilities. After my Commitment Period, I must give 1 full calendar months' notice if I wish to cancel my membership. Cancelling my direct debit or card payment instruction with my bank does not constitute service of notice. Notice must be given via the cancelation link on www.fervidfitness.co.uk on the FAQ’s page.
4. Membership Suspension: If I am unable to use the Club facilities due to illness or injury, I can request my membership is suspended for a continuous period of between 1 & 6 months in accordance with section 8 of the full terms & conditions.
5. QR code: This is issued for my exclusive use to enable me to access the club. These are all non-transferable & misuse is a serious breach of my Terms & Conditions which may result in termination of my membership.
6. Transfer & Reciprocal Access: My membership may allow me to use other Fervid Fitness clubs in accordance with the rules set out in section 13 of the full terms & conditions.
7. Defaulting payments & charges: If my bank fails to make a direct debit or card payments from my account, I will be contacted by my Club. Missed payments may incur a late fee & result in the suspension of my membership & deactivation of my access as per section 6 of the full terms & conditions. The Club reserves the right to refer unpaid arrears to a debt collection agency.
8. Privacy Notice: By signing this declaration I agree & accept that the Fervid Fitness Ltd may gather, process, store &/or use the personal data I disclose for the purpose of providing me with the services defined in my membership agreement. As the person who controls the data collected in this form, Fervid Fitness Ltd may use the information in accordance with the privacy policy which I may find at www.Fervidfitness.co.uk. Fervid Fitness Ltd is satisfied that arrangements are in place to ensure an adequate level of protection for my rights & freedoms in relation to the processing of my data.
DECLARATION: We ask that you make your own decisions about the type and extent of exercise programme you wish to follow.
Upon joining the Club and during your time as a member we ask you declare that:
a) I accept that I must take the time to familiarise myself with the instructions displayed in the Club, the App and on the fitness equipment regarding the safe use of the Club's fitness equipment & classes. If I decide that I require any assistance in the use of the fitness equipment or classes, I will ensure that I make an appointment with a qualified trainer who will assist me to use the Club's fitness equipment & classes safely and effectively.
b) I have considered my own personal fitness requirements and will exercise within my own abilities taking account of any disabilities which I may have.
c) I accept that the club may not be staffed during all Club opening hours and that it is my personal responsibility to stop exercising if I feel ill or require assistance in the club or when participating in virtual classes.
d) I will decide if I have a medical condition that requires advice from my own medical advisor before embarking on an exercise programme or class provided by the club.




1. Definitions:
1.1 Fervid Fitness Ltd or We or Us: trading as Fervid Fitness..
1.2 Member or You: A member of Fervid Fitness
1.3 The Club; The Home Club: the member's fitness club operated by Fervid Fitness.
2. Membership:
2.1 By signing this Membership Agreement, you agree to comply with these Terms and Conditions of Membership and the then current edition of the Club Rules as may be amended by Fervid Fitness from time to time at its discretion throughout your period of membership.
2.2 You will only be permitted to use the Club facilities & services provided your membership is current and fully paid up or you have made payment arrangements acceptable to Fervid Fitness.
2.3 By signing this Agreement you agree that Fervid Fitness Ltd are the persons who control the data collected, may use the information set out in this form in accordance with the privacy policy which you may find on our website: www.fervidfitness.co.uk. The data collected from you may be transferred out of the European Economic Area (EEA) to be processed on behalf and under the instruction of fervid Fitness Ltd by a third party data processor based elsewhere, Fervid Fitness Ltd is satisfied that arrangements are in place to ensure an adequate level of protection for your rights and freedoms as data subject in relation to the processing of your data.
3. Duration:
3.1 When you join the Club, you are agreeing to remain a member for a minimum fixed commitment period commencing on the start date and ending on the fee commitment end date set out on the membership agreement (subject to extension if placed on freeze/suspension) (the "Commitment Period"). If you choose to pay your membership fees monthly your Club membership will continue automatically after the Commitment Period end date at the fee rate applicable to your membership type at that date, and your membership may be terminated by giving 1 month's calendar notice expiring at the end of your next calendar month. For example, if you provided a notice of termination on the 19th of November your termination will be effective from the 1st of January, and you will still be charged your monthly fee in the month of December. If you choose to join the Club by paying your Commitment Period membership fee in advance, your Club membership will terminate automatically on expiry of the Commitment Period.
3.2 If you join the Club prior to the opening of the Club, your Commitment Period will commence upon the official opening date of the Club.
4. Membership Fees:
Fervid Fitness will set the level of membership fees and will review such fees periodically. Fervid Fitness reserves the right to change the level of fees from time to time but guarantees that the level of your membership fees will not increase during your Commitment Period. We will give you at least 30 days written notice of any changes to the levels of membership fees.
5. Default and Late Payment:
5.1 If your bank fails to make a due direct debit or card payment from your account, we will contact you to advise you of this. We may apply to your bank for payment by direct debit or card eight within two calendar month and we reserve the right to refer any missed due payments to a debt collection agency. We may charge a fee of no more than £15 for failed direct debit payments and of no more than £5 for letters or emails sent to you in respect of unpaid amounts.
5.2 Should any membership fees not be paid within 30 days of the due date, the full membership fee for the remainder of the Commitment Period will automatically become due and payable. During any period in which your membership fees are not paid, Fervid Fitness may request your full outstanding arrears by direct debit or card payment, suspend your membership and deactivate your access so that you cannot access the Club.
5.3 Any unpaid and overdue membership fees referred to a debt collection agency will be subject to a surcharge of no more than £30 to cover the collection costs incurred. This surcharge together with all other charges and legal fees incurred in the collection of the overdue membership fees will be your responsibility and will be legally recoverable from you.
5.4 We may appoint a payment processing agent to receive and collect your monthly or annual direct debit instalments and in respect of payments made by direct/credit card. There will be no extra cost to you for these processing services supplied by such agent.
6. Suspension of Membership:
If you are unable to make use of the Club facilities by reason of illness or injury, you may suspend your membership for one continuous period of at least 1 month and a maximum of 6 months. To suspend your membership, we shall have the right to request a doctor's certificate to confirm your illness or injury. A reduced monthly fee will be charged during the period of suspension of membership. Any suspension during the Commitment Period will extend the length of the Commitment Period by the length of the period of suspension. Notice to terminate membership cannot run concurrently with a suspension period.
7. Cancellation:
7.1 You may request termination of your membership, notice must be given via the cancelation link on www.fervidfitness.co.uk on the FAQ’s page.
7.2 Notice: Once your commitment period has expired you may terminate your membership with 1 full month's calendar notice. You may only cancel within your commitment period under the circumstances listed in clauses 9.3-9.7 and by giving Fervid Fitness at least 1 calendar months' notice. The notice shall expire either on the Commitment Period end date or at the end of the following calendar month following your request. If you provide the one calendar months' notice one month before the end of your commitment period,
your membership will be terminated at the end of your commitment period. Cancelling your payment instruction for the payment of fees is not sufficient and does not constitute service of written notice. In addition, text messages are not an accepted means to cancel a membership.
7.3 Cooling Off period: a 14 day Cooling Off period is calculated as follows: your membership start date is counted as Day 1 of the Cooling Off period. You may terminate your membership within the first 14 days of this agreement by giving notice to the Manager of the club the above method. If you cancel your payment instruction for the payment of fees this does not constitute service of notice. If you terminate this agreement during the Cooling Off period you will be entitled to a refund of the initial payment made including any joining fee, unless you have used the club.
7.4 Medical: you may terminate this agreement by giving Fervid Fitness at least 1 calendar months' notice via the above method if you are unable to use the Club through serious illness or injury likely to preclude you from using the Club for a period of at least 6 calendar months. We reserve the right to require reasonable evidence of your illness or injury - e.g., a doctor's certificate. If you terminate your agreement after the Cooling Off period, you will be entitled to the following: If paid in full membership - refund on pro-rata basis less joining fee; If payment is by card or direct debit - you will need to pay the fee for one month's membership in advance only and the joining fee.
7.5 Pre-Sale: in the event that this agreement was made during a specific Pre-Sale period, and you became a founder member you may terminate this agreement by giving Fervid Fitness at least 1 calendar month's written notice (via letter or email) to your Fervid Fitness club manager up to 14 days of the official opening date of the Club. If you terminate this agreement during the Pre-Sale period, you will be entitled to the full refund of the initial payment made.
7.6 Relocation: You may request to cancel your membership if you move outside of a 15-mile radius of the location of the Club within the Commitment Period and you decide that it is not practical for you to attend the Club and an alternative Fervid Fitness club is not located within a 15-mile radius of your new address. Proof of your new address must be provided with your cancellation request. Documents which are acceptable as proof of your new address include: utility bills (gas, water, electric), council tax bill, formal tenancy agreement, house purchase agreement, all of which must be current (dated within the last 2 months) to be provided at the same time as the written notice of termination. If you terminate your agreement after the Cooling Off period, you will be entitled to the following: If paid in full membership - refund on pro-rata basis less joining fee; If payment is by card or direct debit - you will need to pay the fee for one month's membership in advance only and the joining fee. The 15-mile radius rule may be amended for clubs located in major cities (for example: London, Edinburgh).
7.7 Redundancy: You may submit a cancellation request in the event you are made redundant from your main employment. Your request must include the provision of a redundancy letter if approved, your membership will terminate 1 full calendar month after acceptance of cancellation. If you terminate your agreement after the Cooling Off period, you will be entitled to the following: If paid in full membership - refund on pro-rata basis less joining fee; If payment is by card or direct debit - you will need to pay the fee for one month's membership in advance only and the joining fee are retained by the Club.
8. Maintenance of Club facilities:
The Club may be temporarily closed for periods of up to 2 weeks each year for maintenance purposes.
We will use reasonable endeavours to give you advance notice of any closures [by publishing further details on the Club website]. You agree that closures up to 2 weeks each year (in aggregate) are reflected in the membership fees and that no refund will be provided.
8.2 We reserve the right to add an annual facility maintenance charge of up to but no greater than the equivalent of 1 month's membership fees. If a facility maintenance charge is implemented in the future, you will be given a minimum of a 60-day notice of the amount owed and due date. You hereby authorise the designated billing company to collect this amount along
9. Safety Notices:
9.1 The Club is under 24-hour recorded video surveillance and all access usage is logged. You may not bring in guests at any time without prior written consent of the Club. Furthermore, if this policy is violated, at the sole discretion of the Club, you may be charged a guest fee and/or your membership suspended or terminated with the full membership fee for the remainder of the Commitment Period declared due and payable and a penalty of £125.
9.2 If the Club consents to you bringing guests, they must pay a guest fee, be the Minimum Age for the club and show photo ID with proof of age upon arrival. (This does not apply to 16- and 17- year old's).
9.3 It is your responsibility to wipe down the equipment and re-rack any weights used.
9.4 You are hereby required to use the safety features of the equipment. If you are unsure how to use a
machine, you should not use it until you have obtained instructions from the staff or personal trainers.
9.5 You are responsible for familiarising yourself with the safety and security systems in your Home Club.
9.6 Engaging in abusive language, threatening or violent behaviour, abuse of equipment, use of alcoholic or illegal substances, and smoking at the Club and/or any other similar antisocial or dangerous behaviours may at the sole discretion of the club result in suspension or termination
of your membership with the full membership fee for the remainder of the Commitment Period declared due and payable.
9.8 Members must read all Health and Safety notices displayed in the Club and always comply with their recommendations. you must observe all instructions regarding the safe and proper use of each item of fitness equipment in the Club, recognising that at times the Club will be unsupervised and that at such times you should not use any item of fitness equipment with which you are not familiar or in respect of which you have not previously received induction training from a qualified member of staff at the Club.
9.9 For safety and security reasons, you may not be a member of Fervid Fitness clubs unless you are at least 11 years old.
9.10 To prevent the interference with certain technology in the Club (CCTV, security systems) you may be required to refrain from using certain technology and from downloading certain apps as this may potentially affect the safety and security of the club.
9.11 We will take a photo of you upon joining the Club. This is done for safety and security purposes and to monitor tailgating. The photo will be stored on the Club's database.
9.12 For safety reasons the Club may be required by law to implement additional rules and restrictions such as social distancing measures, which may restrict the number of members able to use the Club at any one time or reduce the opening hours. In the event this is required the club will communicate with you to advise of the commencement of these safety measures and if there are any additional systems that have been implemented to support adhering to the safety measure. Any such changes required by law (and therefore beyond our reasonable control) will not constitute a reduction in the services provided by the Club.
10. Notices:
Notices from you to the Club or Fervid Fitness must be in writing or email and addressed to the Club Manager at your Home Club. You can send your notice by email. If you have not received a response from Club within 21 days of your email, please contact the Club to confirm that the email has been received. Fervid Fitness reserves the right to require evidence of posting or delivery where it has no record of receipt, or the date of any notice appears inconsistent with the date of receipt. In these cases, the notice will be deemed not given unless such evidence is produced. Any notice handed to personnel at the Club must be receipted. Notices from Fervid Fitness to you will be posted to you at your address in the Club's database or emailed using the email address stored